I was visiting my County web site today and visited the Frequently Asked Questions (FAQ) page and saw a link at the bottom of the page to Seldom Asked Questions followed by a link to Never Asked Questions (NAQ). What a clever way to include info that might otherwise not have a home on the web site or that might make the FAQs really long. However, this is info they wanted to include and I bet it gets a lot of traffic. Here is the first entry from the NAQ section:
Nobody asked us, but we thought you might like to know:
How is “Loudoun” pronounced?
It’s pronounced like the word “louden.”
What can you do to make your web site a little less serious while still providing the appropriate information to your audience?